Even though the term 'servant leadership' was
coined in 1957, this style of leadership has witnessed immense popularity over
the recent years. With so many styles of leadership around, servant leadership
is one that tends to have the greatest moral component out of all. Servant
leadership differs from all the other traditional styles of leadership in a way
that it removes the significance of personality
traits and use of power. Instead, servant leadership brings in selflessness and
submission in the role of a leader.
A servant leader will give a great deal of
importance to the well-being and satisfaction of the key stakeholders in a
business and will continuously work towards achieving this objective. A servant
leader will hence develop and foster an organizational culture aimed at serving
the interests of others.
Traits of a
Servant Leader
According to Larry C Spears, a servant leader
is seen to have the following characteristics that make them stand out from the
traditional style leaders.
1. Listening
Servant leadership places a lot of value and
importance on the opinions and suggestions of others. A servant leader offers a
listening ear to all those looking to feel heard from their leader. This trait
makes the people feel valued and appreciated. A servant leader addresses
everyone and keeps communication going with everyone in the organization.
2.
Empathy
A servant leader does not only lend a
listening ear to the people but also provides them the level of understanding
that each person deserves. Such a leader will not refuse any person’s
suggestions or method and will value all that has been said. This leader will
recognize that all people have faults and will thus deal with everyone in the
organization in a more forgiving manner.
3.
Healing
In addition to the tra-its mentioned above, a servant leader is also able to heal the
areas that have been affected due to miscommunication or misconceptions. This
enables the leader to create a unified culture that brings everyone in the
organization together and motivated to work together without any hard feelings.
4.
Awareness
A servant leader is never too busy to know
what is happening around them. Such a leader is always aware of their
surroundings and also carries self-awareness that enables them to become great
leaders. This self-awareness makes the leader take decisions that use one
approach and every decision made takes into consideration every surrounding
factor.
5.
Persuasion
In the case of a traditional leader, getting
the job done by people in the
organization requires the use of power and absolute authority. However, in
servant leadership, the leader does not merely use the element of power to get
things done. Rather, such a leader seeks to convince and persuade those around
them to carry forward an idea or a decision.
6.
Conceptualization
This trait of a servant leader is highly
beneficial for the overall performance of the organization. This is because,
under a traditional leadership style, the leaders set goals or create visions
that focus on short-term goals being achieved.
A servant leader, on the other hand, takes into account a conceptualized
way of thinking and uses a broad perspective when dealing with issues.
7.
Foresight
Becoming a servant leader requires you to have
the foresight that is required to make better decisions for the organization. A
servant leader, because of all the tra-its
mentioned above, is better-equipped to
make decisions based on their ability to take into consideration what
has happened earlier along with their foresight for the future.
8.
Stewardship
Like stewardship, servant leadership requires
the leader to keep the needs and wants of others first. The main goal of a
servant leader is to make sure everyone is at ease and feels trusted and
valued.
9.
Commitment to Growth of People
A servant leader is a great mentor; they are
not hard to reach or talk to; Servant leaders try their best to mentor people
and guide them in a way that could help them grow. For a servant leader,
nothing is more important than seeing the people around them grow and flourish.
10. Building Community
Servant leaders, using their skills, try
continuously to build a community within the organization. This is different
from the traditional leadership as a servant leader does not only keep the
focus on achieving business goals but also aims to build a community structure.
Benefits of
Servant Leadership
1.
Loyalty
Because of the importance and value are given to the people around, the staff
remains more committed to such an organization that uses a servant leadership
style. This is because people will remain loyal where they feel they are being
heard and appreciated. By giving more importance to people rather than material
goals, a servant leader can achieve a great
level of loyalty.
2.
Productivity
Servant leadership shifts the responsibility
of work onto the shoulders of every individual. An absence of accountability to
the leader makes the people feel more responsible. Hence, you can witness an
increase in the level of motivation of all the employees.
3.
Diversity
Since servant leadership does not impose ideas
coming from a single entity but rather takes into consideration the thoughts
and opinions of other people in the organization, it makes the culture more
flexible and suitable for various groups of people.
4.
Participation
As stated earlier, in a servant leadership
style employees are given immense importance and are valued for their thoughts
and opinions. Such a culture ends up making the employees feel more appreciated
and thus results in increased employee engagement which is vital to the success of any organization.
Conclusion
Servant leadership, even though differs
greatly from the traditional styles of leadership, can be seen as one that
gives rise to a more understanding and refined culture. This style of
leadership works best for the growth and nurturing of employees. Through this style of leadership, a leader can
add a certain level of submission to their personality to achieve significant
changes in the way their business is conducted.
________________________________________________________________
Wesley Middleton author of Violent Leadership: Be a Force for Change. Disrupt. Innovate. Energize. (ForbesBooks), co-founder and managing partner of Middleton Raines + Zapata LLP (MRZ), a tax and accounting services firm, and is also an executive team member for MRZ Financial and SKY Valuation. With over 25 years of tax compliance and consulting experience, he has demonstrated a knack for helping business owners transform their companies into growth and strategy-oriented organizations that excel in operations, marketing, technology, customer service, and workforce engagement, as well as tax and accounting services. Middleton is a certified public accountant and member of the AICPA, Texas Society of CPAs, and the Association of Accounting Marketing.
Twitter: https://twitter.com/wesleymcpa
Website: http://www.wesleymiddleton.com
MRZ LLP: http://www.mrzllp.com
Comments
Post a Comment